Survey Task: How to make task execute on previously recorded responses? | XM Community
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Survey Task: How to make task execute on previously recorded responses?

  • August 22, 2018
  • 5 replies
  • 119 views

I just set up a task to send a custom confirmation email to everyone who completes my survey. How can I have this task execute the email-sending on the 15 previously recorded responses? It seems that it only triggers on new responses.

Best answer by NiC

hi @sahajp You can use the retake survey option from data and analysis tab and without changing any option submit it and hence it will trigger the custom message.

5 replies

PraDeepKotian_XM
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  • QPN Level 5 ●●●●●
  • 230 replies
  • August 22, 2018
@sahajp , You can use below options provided by qualtrics to confirm the survey completions: !

NiC
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  • QPN Level 5 ●●●●●
  • 255 replies
  • Answer
  • August 22, 2018
hi @sahajp You can use the retake survey option from data and analysis tab and without changing any option submit it and hence it will trigger the custom message.

  • Author
  • 2 replies
  • August 22, 2018
@NiC_Ugam that seems to work, but I now have to manually click through each of the preexisting responses again to resubmit them (without any changes). Also, this doesn't seem to upd

NiC
QPN Level 5 ●●●●●
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  • QPN Level 5 ●●●●●
  • 255 replies
  • August 22, 2018
Hi @sahajp I am sorry i didn't understand , what doesn't seem to update ?

  • Author
  • 2 replies
  • August 23, 2018
@NiC_Ugam it works fine, i submitted that comment by accident before I saw that the email task worked. Thanks again!