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Unexpected error

  • March 28, 2019
  • 3 replies
  • 389 views

By completing the servey, I get the message "Sorry, an unexpected error occured. #B.329th90.jtscflsq" What went wrong?

Best answer by KendraR

Hey, @GIMo! We are so sorry that you are experiencing this error message, it definitely does not sound like intended functionality! To fully investigate the cause of the error message that you are seeing, you should reach out to our Support Team so that they can take a look with you!

3 replies

KendraR
Qualtrics Employee
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  • Qualtrics Employee
  • 167 replies
  • Answer
  • April 4, 2019
Hey, @GIMo! We are so sorry that you are experiencing this error message, it definitely does not sound like intended functionality! To fully investigate the cause of the error message that you are seeing, you should reach out to our Support Team so that they can take a look with you!

  • 1 reply
  • March 19, 2020
hi @KendraR , Did we find any solution for this? I am too facing a similar error. Please advise. Thanks

LaurenK
Former XM Community Team Member
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  • Former XM Community Team Member
  • 900 replies
  • March 19, 2020
Hi @Sushil! If you are also experiencing this, please reach out directly to our support team, as they are best equipped to further troubleshoot this with you!