Using embedded data in an e-mail trigger to inform participants about their scores | Experience Community
Skip to main content
Question

Using embedded data in an e-mail trigger to inform participants about their scores

  • October 14, 2020
  • 3 replies
  • 34 views
L

Hi all,
We would like to use an e-mail trigger to inform participants about their scores and answers. I formulated a standard text in which I would like to add piped text with their scores/answers. The piped text with scores works but I can't fix the piped text which I want to put the following aspect:
The participant filled in two questions about their depressive mood. Using the scoring tool, I scored the answers and I would like to transform the scores to "you are experiencing a depressive mood' or "you are not experiencing a depressive mood", which I can put in the standard text in the email trigger by piped text.
I suppose I have to do that by using the survey flow and the embedded data function but it doesn't work. Can somebody help me with this? I suppose it will be easy but I can't fix it and I'll use it for other questions/scores too.

Thank you very much for your help!

Kind regards,
Leontien

      3 replies

      TomG
      Level 8 ●●●●●●●●
      Forum|alt.badge.img+27
      • TomG
      • Level 8 ●●●●●●●●
      • October 14, 2020

      In the survey flow pipe the score into an embedded data field. Then use the embedded data field in a survey flow branch to set another embedded data field value with the text you want to pipe. Something like:
      ED: score = ${sc://score_id}
      If score greater than 50
      ED: pipeText = you are experiencing a depressive mood
      If pipeText is empty
      ED: pipeText = you are not experiencing a depressive mood

      L

      Hi TomG,

      Thank you very much for your answer. However, I already did this but I still get an empty field in my e-mail trigger instead of the text I wrote.
      In you example, what do you exactly write by 'pipeText':
      ED: pipeText = you are not experiencing a depressive mood
      Because whatever I write and copy by the pipe text button, I get empty fields instead of a sentence or word.
      Thank you very much for your answer!
      Kind regards,
      Leontien

      TomG
      Level 8 ●●●●●●●●
      Forum|alt.badge.img+27
      • TomG
      • Level 8 ●●●●●●●●
      • October 15, 2020

      It looks like this:
      image.pngAnd you would pipe it like this:
      ${e://Field/pipeText}

      Terms & ConditionsAccessibility statement