What would some thoughts be on altering the direction of the NPS question from colleagues to clients | XM Community
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What would some thoughts be on altering the direction of the NPS question from colleagues to clients

  • January 8, 2019
  • 2 replies
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e.g. "How likely would you recommend "Company X" to a colleague or friend?" to "How likely would you recommend "Company X" to a client or friend?" This question is directed at our Partners, who are other businesses that initiate the relationship between our customers and our company.

Best answer by MsIreen

"...to your network?" might be an option

2 replies

MsIreen
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  • January 9, 2019
"...to your network?" might be an option

bstrahin
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  • January 9, 2019
I like @MsIreen suggestion above. But if you are looking for more alternatives you may also consider "... to your clients or business partners."