Why email is blanc after I upload my contacts? | XM Community
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Question

Why email is blanc after I upload my contacts?

  • August 6, 2020
  • 1 reply
  • 4 views

Hi,
I'm trying to upload my first contact list and using upload from the file option, but once upload is completed I do see all my contacts and all additional columns I added when I created my template - but Email is empty. What am I doing wrong?
Thank you.

1 reply

Appzk
QPN Level 5 ●●●●●
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  • QPN Level 5 ●●●●●
  • 276 replies
  • August 7, 2020

Can you share the screenshot?
Also did you keep your email column name as "Email"