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How to close a Custom HTML creative

  • November 13, 2020
  • 1 reply
  • 82 views
Stefan_idealo
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Hey lovely Community,

today i want to ask you if you know a way to add a Close Button to a Custom HTML creative or to close it at least after finising the embedded survey.
Would love to hear from you.

Thanks and Best,
Stefan

Best answer by LaurenK

Hi Stefan_idealo - there is not currently a way to add a Close Button to the Custom HTML creative or to close it after finishing the survey. If you are looking for this functionality, we'd recommend using a Popover or Slider creative instead! If you have any follow up questions about this functionality, you'll want to reach out to our wonderful Support team, as they are best equipped to help!

1 reply

LaurenK
Former XM Community Team Member
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  • LaurenK
  • Former XM Community Team Member
  • Answer
  • December 9, 2020

Hi Stefan_idealo - there is not currently a way to add a Close Button to the Custom HTML creative or to close it after finishing the survey. If you are looking for this functionality, we'd recommend using a Popover or Slider creative instead! If you have any follow up questions about this functionality, you'll want to reach out to our wonderful Support team, as they are best equipped to help!

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