How to remove the close button in feedback button | XM Community
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How to remove the close button in feedback button

  • March 12, 2020
  • 1 reply
  • 125 views
W
I have 3 questions in the intercept and I only want to show the close button in the ending page. How could I do that?

Best answer by LaurenK

Hi wytjz! Close buttons are static, and cannot appear / disappear based on any conditions. One alternative is to not include a close button (not recommended as it may not provide a great user experience), and use the Auto Close feature under Display Options. If you have any additional questions about this setup, we recommend reaching out to our Support team, as they are best equipped to help!

    1 reply

    LaurenK
    Former XM Community Team Member
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    • LaurenK
    • Former XM Community Team Member
    • Answer
    • June 8, 2020

    Hi wytjz! Close buttons are static, and cannot appear / disappear based on any conditions. One alternative is to not include a close button (not recommended as it may not provide a great user experience), and use the Auto Close feature under Display Options. If you have any additional questions about this setup, we recommend reaching out to our Support team, as they are best equipped to help!

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