Hi,
I’m using Qualtrics Website & App Feedback intercepts and I’m seeing an issue with Custom Trigger → Trigger On Click.
Setup
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Same project and same page
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Multiple intercepts enabled at the same time
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Each intercept:
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Uses Custom Trigger → On Click
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Targets a different HTML element but displays the same survey
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Expected behavior
All intercepts should work simultaneously and display their survey when their specific HTML element is clicked.
Actual behavior
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If only one intercept is active → it works
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If more than one intercept is active → only the first activated/published intercept works
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The other intercepts never display their survey
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No console errors
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Each intercept works correctly when tested alone
Question
Is this a known limitation in Qualtrics that only one click-based intercept can work per page?
If so, is the recommended solution?

Thanks.
