Partial Responses not flowing into Adobe Analytics when using Server-Side Beacon | XM Community
Skip to main content
Solved

Partial Responses not flowing into Adobe Analytics when using Server-Side Beacon

  • September 5, 2019
  • 1 reply
  • 18 views

We have integrated a Qualtrics survey with Adobe Analytics via the Server Side Beacon option because only that way can we match other Visitor actions with Survey Responses. However, when using this option, it seems that "Partial Responses" are not being tracked, only survey completions. We have the "Include Partial Responses" checkbox enabled, but we do not get any. It seems to work only when NOT using the Server-side Beacon. Is this a bug or a missing info in the documentation? Or is there something we might be doing wrong?

Best answer by KendraR

Hi, @dim28! Since integrating a survey with Adobe Analytics involves a bit more of a technical setup, we recommend that you reach out to our Support Team so that they can look into your specific setup with you! 😃

1 reply

KendraR
Qualtrics Employee
Forum|alt.badge.img+11
  • Qualtrics Employee
  • Answer
  • September 24, 2019
Hi, @dim28! Since integrating a survey with Adobe Analytics involves a bit more of a technical setup, we recommend that you reach out to our Support Team so that they can look into your specific setup with you! 😃