Slider Site Intercept | 'X' not showing

Hi Everyone

Hope you’re well.

When testing my creative you can see it shows X.

But when testing live it does not show the X.

Any ideas?

Thanks as always!

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If your configuration is enabled with dismiss button, it should come. Kindly recheck.

If your configuration is enabled with dismiss button, it should come. Kindly recheck.

Thanks for getting back to me but I only see this edit options.

Can you help me understand what is the type of Creative?

Its a slider. Thanks :)

Step 1: Click on the slider container and then on the cross symbol.

Step 2: Drag & drop the dismiss(cross) button as per the need.

Intercept:

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