Sync Topics to Multiple Questions

Question

When I create a TextIQ topic for one question, how do I sync the topics to another question? I know there is an export/import option, however, that does not sync the topics together. For example, say I have a topic "apple" in Q1 and Q2. If I update the search criteria in Q1 to include "apple | gala", I want to also reflect this in Q2. Currently, if I export Q1 and import it to Q2, I will get a new topic named "apple_1". This also happens if there is a parent topic. For example: I have a parent topic of "fruit" and a child topic "banana" in Q1. In Q2, I have a parent topic of "fruit" and a child topic of "orange". If I import "orange" into Q1, I will get a new parent topic named "fruit_1" instead of putting "orange" into the existing "fruit" parent.

ash123 · Answer

I’m also having this issue with Text IQ not being able to update rules for the same topic across different dashboards or questions. While likely not possible through text IQ, I believe that using XM Discover’s (formerly Clarabridge) topic modeling allows you to create topic modelsthat can be applied to any dashboard.

Sign up

Login to the Community

Scanning file for viruses.

This file cannot be downloaded