Using directory contacts in intercept | XM Community

Using directory contacts in intercept

  • 13 July 2022
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Hi, I have a directory with contacts. I have for each of them our customer ID (unique number). I would like to present the survey only to these customers, and the intercept should find them by this number (they are logged in to their account so Qualtrics can capture this). Who can help me PLEASE to design the intercept: "when you run inside the web, look for the customer ID, if it matches one of the customers in the directory, show him the survey. if not - do not show it".
Thanks!!!


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