What is the best method for triggering an intercept from an image? | Experience Community
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What is the best method for triggering an intercept from an image?

  • March 16, 2020
  • 2 replies
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MikeB
Level 1 ●
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I have an image in my saas product that I would like to trigger a survey from when clicked. I want to pass contact attributes with the completed survey, so I am thinking the best way is an Intercept (but please correct me if there is a better way). Has anyone done this before? Looking for the best way to do this, any advice is appreciated. Thanks, Mike.

Best answer by ana_velez

You can create a cookie or a HTML value when the image is clicked and use that as the logic to show the intercept. Also you can use single page application to avoid having to reload the page. we did it with a not interested button and worked well.
Single Page Application - Qualtrics Support
the attributes you want to pass can be recorded as embeded data in the intercept if those are in the query, in cookies or in HTML elements. and you can capture those calling them in the survey flow

https://www.qualtrics.com/support/website-app-feedback/intercepts-tab/edit-intercept-section/action-set-options/embedded-data-website-app-feedback/

2 replies

ana_velez
QPN Level 5 ●●●●●
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  • ana_velez
  • QPN Level 5 ●●●●●
  • Answer
  • April 30, 2020

You can create a cookie or a HTML value when the image is clicked and use that as the logic to show the intercept. Also you can use single page application to avoid having to reload the page. we did it with a not interested button and worked well.
Single Page Application - Qualtrics Support
the attributes you want to pass can be recorded as embeded data in the intercept if those are in the query, in cookies or in HTML elements. and you can capture those calling them in the survey flow

https://www.qualtrics.com/support/website-app-feedback/intercepts-tab/edit-intercept-section/action-set-options/embedded-data-website-app-feedback/

Ana Vl
    MikeB
    Level 1 ●
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    • MikeB
    • Author
    • Level 1 ●
    • May 28, 2020

    ana_velez_voce thank you for your response. Ended up going down the HTML value. Works great.

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