Hi all, we have a lot of workflows that differ only in the priority. The priority is based on the NPS score. (The priority of dectractors is high, etc..).Is it possible to assign this via an embedded data variable? This would significantly reduce the number of workflows and thus the effort required when changes are necessary.I didn't find anything about this in the support pages or in the community.

Hi all, I just solved this in case anyone still needs it. I setthe priority of mytickets by adding a WebService task that uses the API call.

Dynamically assign priority of tickets

Dynamically assign priority of tickets | Experience Community