Sequentially Numbering the Emails Sent through Workflow

Question

I am have created a form for seven different grants to request the evaluation form they need for trainings to be created by our student workers. This was setup a decade ago through Wufoo which has plenty of difficulties so I want to move it to Qualtrics. The issue I am having is that I want the confirmation email that is sent to have a number in the title that increases sequentially by one for each request so it is easy to refer to different requests. I tried following these directions, but can not get the number to increase:

I am open to it being nonsequential. I just didn’t want to use Response ID because that is too long.

arunxmarchitect · Answer

​@riverac6,Qualtrics doesn't have a built-in auto-incrementing field (1, 2, 3, ...) that you can use in survey responses or email subjects.A couple of options:1. Mailing List Serial Number (works for known recipients)If you're sending the survey to a contact list, add a field such as RequestNumber to your mailing list before importing. You can then pipe that embedded data into the survey and confirmation email.This works well for email distributions, but not for anonymous or public survey links.2. XM Directory + Workflows (for public forms)If you're using Qualtrics Workflows, you can create a "counter" contact in XM Directory with an embedded data field (for example, CurrentRequestNumber).A workflow can then:Read the current counter value from the XM Directory contact.Store that value as embedded data for the current response.Send the confirmation email using that value in the subject.Update the counter to the next number.The main limitation is that this isn't an atomic operation. If two responses arrive at nearly the same time, there's a small possibility they could receive the same number.

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