Can we manually trigger reminders on-demand? | XM Community
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Can we manually trigger reminders on-demand?

  • February 28, 2023
  • 1 reply
  • 16 views

ruka
QPN Level 2 ●●
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  • QPN Level 2 ●●
  • 31 replies

Hi,
the idea here is that while we sent an survey invite via email, we can setup a scheduled reminder when the distribution is setup. Afterwards, I would like to have a mechanism to trigger a second reminder to that invite at my own discretion and programmatically. I will be creating some sort of a trigger (e.g.. button) which can trigger an API request to Qualtrics, but I am not envisioning how I an do it as a continuity of the existing invite/reminder process.
I have taken into account that perhaps either the invite or reminder have been activated and the survey completed, in which case we would not be triggering the manual reminder.
any ideas?
Thanks

1 reply

Appzk
QPN Level 5 ●●●●●
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  • QPN Level 5 ●●●●●
  • 277 replies
  • February 28, 2023

The api request holding distribution id will send only to the ones who have noy finished the survey yet.
Reference link: https://api.qualtrics.com/764630bb0633a-create-reminder-distribution


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