Hi,
We have have a “standalone” workflow based on the XM Directory, Qualtrics prompt suggested moving it to the Directory, which I did, and now i cannot find this workflow anywhere.
Any ideas where exactly I can find it now?
Solved
Directory workflow location
+23Best answer by TeddyG
I did the same thing, and I can’t find my workflow now either. I can’t see it in the automations tab of directories
--- I can find the workflow if I search for it in the Stand Alone Workflows search bar. Weird.
+45Hello
Your workflow will function exactly like standalone workflows but will be located in the directory automations tab.
Let me know if this helps.
+1I did the same thing, and I can’t find my workflow now either. I can’t see it in the automations tab of directories
--- I can find the workflow if I search for it in the Stand Alone Workflows search bar. Weird.
+45Hello
Actually this is early access still and only some brands are testing it so there is no official documentation for us to refer on this. I would just ignore the suggestion from the platform for the time being.
+23Hello
Your workflow will function exactly like standalone workflows but will be located in the directory automations tab.
Let me know if this helps.
It was the first place I looked, and it is not there, unfortunately.
+23I did the same thing, and I can’t find my workflow now either. I can’t see it in the automations tab of directories
--- I can find the workflow if I search for it in the Stand Alone Workflows search bar. Weird.
I can’t find there either...
+31This happened to me this week also, but it ended up leaving the workflow in the stand alone workflow location so I was still able to access it.
+45Hello
As previously mentioned, this feature is still in early access, with only a few brands currently testing it. Consequently, there is no official documentation available for reference at this stage. It's advisable to temporarily ignore the platform's suggestion until further information is provided.
Regarding your workflow relocation, I recommend reaching out to Qualtrics support, as they are the ones who can assist in locating your workflow now.
Sachin
+23This happened to me this week also, but it ended up leaving the workflow in the stand alone workflow location so I was still able to access it.
Fun fact, I have now located the workflow in the stand alone ones, BUT the workflow start for some reason was in Japanese, and when I went to take a screenshot of it, it has already turned into Spanish 😏 (we are a Nordic company, so the language choice for this seems quite random)
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