Hi,
I’m setting up a SMS invitation trial for a survey as we have not used this feature in our organization before.
When I created a ‘SMS Invite’ message through Library, it allowed me to insert the opt-out link. However, the opt-out link was not accessible (not clickable, it appeared as plain text) when I actually received the SMS. Attached is the screenshot of SMS received.
![](https://uploads-us-west-2.insided.com/qualtrics-us/attachment/c427a935-d59a-404b-a926-9a0e15998f1c.jpg)
Any ideas?
Thanks