Is there a way to send an automated email to inactive Qualtrics users in your company? | Experience Community
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JoseS
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1 year ago
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Is there a way to send an automated email to inactive Qualtrics users in your company?

  • Jan 30, 2020 9:36 AM UTC
  • 3 replies
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JoannaMakowiecka
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Hi, I'd like to be able to follow up on inactive Qualtrics users. Is there any way to automate this process? Can an email be sent to all of them with a reminder? Thanks

Best answer by xiangyu

I had the same feature request before. my current practice is: export user data - filter out the inactive users based on last-login, no. of surveys/responses etc - send an email to them manually
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      3 replies

      JenCX
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      • JenCX
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      • Feb 3, 2020 7:31 PM UTC
      I don't know of a way to do this natively but it sounds like a great idea for a feature request! You can submit one in the Product Ideas section of this community.
        • xiangyu
        • Answer
        • Mar 9, 2020 7:52 AM UTC
        I had the same feature request before. my current practice is: export user data - filter out the inactive users based on last-login, no. of surveys/responses etc - send an email to them manually
          AdamK12
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          • AdamK12
          • Level 5 ●●●●●
          • Mar 9, 2020 2:58 PM UTC
          @JoannaM @JenCX @xiangyu I've already put in a feature request for added filtering and bucketing capability in the admin tab for users -- I agree this would be a very useful functionality to add to that.
          Adam Korengold, NLM/SCI (he/him/his)
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