Hi Community!Today I discovered that the JSON payload trigger functionality in Qualtrics is going to be deprecated. This means Qualtrics is phasing out this feature, and I will need to transition to alternative methods for triggering surveys and integrating with external systems. Which functionality do you recommend or find similar to the one I was using, where I created XMD contact and distributed surveys after receiving a JSON payload through a single API call?current distribution tree in a stand-alone workflowI need to replace the first step, as the message in that step is unclear and does not provide any guidance on what to do.Your guidance and help is much appreciated.

@jcalderon146-- I spoke with the team, and we think this is a licensing or permissions issue. JSON functionality is *not* being deprecated.The error message youare seeing says "Contact your Qualtrics admin to install this extension,”so it seems likeAPI permissions might just beturned off.We have a support page linked here that might be of use. From the support page:"JSON Events are only available to users who have purchased access to the Qualtrics API. If you are interested in getting this feature, talk to yourAccount ExecutiveorAccount Services."Hope this helps!

JSON payload sunset | Experience Community

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