How can I avoid duplicate contacts being created in XM Directory?
Solved
XMD Duplication
+1Best answer by gPandey_715
Hi
You can use External Data Reference field based on unique ID (Email address, employeeId, customerId).
Directory Settings - Merge Duplicates based on External Data Reference. ON
It will merge duplicates rather than creating new records.
+8Hi
You can use External Data Reference field based on unique ID (Email address, employeeId, customerId).
Directory Settings - Merge Duplicates based on External Data Reference. ON
It will merge duplicates rather than creating new records.
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