Customer feedback is only valuable if it leads to action. This webinar series is designed to help you turn feedback into measurable business impact.
Each session is a focused, instructor-led walkthrough of a real customer experience use case, showing you how to go from collecting feedback to driving meaningful outcomes using Qualtrics.
Upcoming Sessions
Coming soon:
Every Customer Heard, Every Issue Resolved
You’ll learn how to:
- Solve common customer experience challenges
- Execute solutions directly in the platform
- Connect your work to clear business results
What to expect:
- ~45 minutes: Guided walkthrough and in-product demonstration
- ~15 minutes: Live Q&A with CX experts
Whether you’re just getting started or looking to get more value from your program, this series gives you practical steps you can apply right away.
Past Sessions Recordings
Build Your Customer Intelligence Foundation | Slide Deck | Slide Deck (Español)
- Recording of session led by Red Pepper 4/22/26
- Recording of session led by Zill Consulting 6/3/26
- Recording of session led by Ipsos 6/3/26
- Recording of session led by IZO (Idioma Español) 6/4/26
Capture the Complete Picture of Customer Sentiment | Slide Deck
Capture Feedback at Critical Customer Touchpoints | Slide Deck
Have questions? Reach out to us at customer-success-events@qualtrics.com.
