Community Poll: AI & Customer Listening Programs | Experience Community
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Community Poll: AI & Customer Listening Programs

  • July 10, 2025
  • 2 replies
  • 67 views
Community Poll: AI & Customer Listening Programs
MichaelC
Administrator
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It’s time for another Experience Community Poll ✔️

 

We want to hear from YOU! Which of the choices in our latest poll do you think represents the best use for AI in customer listening programs? Vote in the poll, then tell us more in the comments 📣

 

 

Poll: What are the best uses for AI in customer listening programs?

Head of Qualtrics Experience Community

    2 replies

    SteveBelgraver
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    • SteveBelgraver
    • Level 5 ●●●●●
    • July 12, 2025

    very timely question ​@Michael_Cooksey. Although AI was basically unheard of 5 years ago it has really exploded into the forefront these days. The speed of development is astonishing with a much touted potential. Our company is actively encouraging us to get AI trained & certified. The more I get into it, the more interesting it gets! But, will this turn out to be a dud or change life as we know it? Time will tell. Really curious what the others think  🤓

    best, Steve
      MichaelC
      Administrator
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      • MichaelC
      • Author
      • Administrator
      • July 14, 2025

      But, will this turn out to be a dud or change life as we know it? Time will tell. 

      I think this part of your reply is key, ​@SteveBelgraver! Time will tell, indeed. At the moment, so many interesting open questions and discussions to be had on the topic! 

      Head of Qualtrics Experience Community
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