Community Poll: AI & Customer Listening Programs

very timely question ​@Michael_Cooksey. Although AI was basically unheard of 5 years ago it has really exploded into the forefront these days. The speed of development is astonishing with a much touted potential. Our company is actively encouraging us to get AI trained & certified. The more I get into it, the more interesting it gets! But, will this turn out to be a dud or change life as we know it? Time will tell. Really curious what the others think  🤓

I think this part of your reply is key, ​@SteveBelgraver! Time will tell, indeed. At the moment, so many interesting open questions and discussions to be had on the topic!