Community Poll: AI & Customer Listening Programs | XM Community
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It’s time for another Experience Community Poll ✔️

 

We want to hear from YOU! Which of the choices in our latest poll do you think represents the best use for AI in customer listening programs? Vote in the poll, then tell us more in the comments 📣

 

 

very timely question ​@Michael_Cooksey. Although AI was basically unheard of 5 years ago it has really exploded into the forefront these days. The speed of development is astonishing with a much touted potential. Our company is actively encouraging us to get AI trained & certified. The more I get into it, the more interesting it gets! But, will this turn out to be a dud or change life as we know it? Time will tell. Really curious what the others think  🤓


But, will this turn out to be a dud or change life as we know it? Time will tell. 

I think this part of your reply is key, ​@SteveBelgraver! Time will tell, indeed. At the moment, so many interesting open questions and discussions to be had on the topic!