Hi All,Regarding the Number Chart Widget and the ability to see a change value. I've read the support page countless times (https://www.qualtrics.com/support/vocalize/widgets/chart-widgets/number-chart-widget/) and tested and tested but I still can't replicate the change numbers it displays.If anyone else has had the same problem but managed to work out how it works, I'd be grateful for a reply with a few examples.My scenario is that I want to see YTD vs previous month, last 30 days vs month ago and last 14 days vs a week ago (ie they overlap by a week). When it says a week ago, is this 14 days previous week? is this like a shift back by 7 days or by a whole week starting on the Sunday so it might not be a whole week if you are half way through the week.I exported my responses and understand the value is about the number of responses but still couldn't replicate the change numbers.Many thanks in advanceRod Pestell

Hi Rod_Pestell! We reached out to our Support team about this one and they let us know that the dates function on a rolling basis. So, if it says a week ago, it would be information on the last 7 days (shift back 7 days). They otherwise recommended reviewing the following Qtip on this Support page: "Show Change Since is a rolling calculation because the included data is relative to the current date. For example, let’s say you configure the widget to Show Change Since 1 week ago. If you look at the widget on January 8, the displayed numerical value will show you how the data has changed since January 1. If you then look at the widget on January 31, the displayed numerical value will show you how the data has changed since January 24." If you have any additional questions, be sure to reach out to our wonderful Support team! 😀

Hi LaurenK , thanks for the reply. I believe that is what I was trying to prove in my initial reply but couldn't get it to work. Would you care to try and replicate and prove that it is working by exporting some data and showing it working in Excel? let's keep it simple at first by just looking at count but then try it with average. I would also suggest you also try looking at a year aswell as week as I'm not so sure if rolls back day by day or whole time periods (ie weeks / months / years). I think what would be good is in the widget settings, like other filter windows do it tells us the date range that it is using. That would remove all the guess work then!ThanksRod Pestell

Number Chart Widget (CX), can't replicate the change number during checks

Number Chart Widget (CX), can't replicate the change number during checks | Experience Community

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