Set up SLA Widget and Minutes to reach product specialist in Ticket Reporting | XM Community
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Set up SLA Widget and Minutes to reach product specialist in Ticket Reporting

  • January 20, 2022
  • 1 reply
  • 48 views

Alea
QPN Level 1 ●
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Hi,
How can I create a ticket close within SLA in Qualtrics?
Thanks


Captura de pantalla 2022-01-20 a las 17.21.42.png


Best answer by KatF

Alea If you haven't already, I’d recommend reviewing this support page on CX Dashboards ticketing to help you get started. If you still have questions after reviewing the linked support pages, you'll want to reach out to the  Support team, as they are best equipped to help answer questions and provide support! 😁

1 reply

KatF
Qualtrics Employee
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  • Qualtrics Employee
  • Answer
  • March 31, 2022

Alea If you haven't already, I’d recommend reviewing this support page on CX Dashboards ticketing to help you get started. If you still have questions after reviewing the linked support pages, you'll want to reach out to the  Support team, as they are best equipped to help answer questions and provide support! 😁