For those people without emails but we have physical addresses, they will be given a postcard.I think of one way to deal with people without emails. I don't know whether it will work.[Perhaps for only those with no email, we could send a postcard with a link—they could not click it on since it is on paper, but would have to write it into a browser. That link wouldn’t be unique to each person—is that a problem? Possible? ]

yaozhao This comes down to what you can do to customize the post cards you are printing. A screen print of customized QR codes sounds expensive. As does creating individualized redirect links through a service like bitly.Also, a good question is will your retired folks know how to use a QR code? If you think not, then printing a QR code that goes to your survey doesn't make sense. You will likely want to use a shortened URL redirect link. (Resources for doing this here: https://themeisle.com/blog/best-url-shortener/. Also check with someone on your IT/web team who might know if your company has this capability internally create shortened links.).I think an authenticator (go to this support page to see how to set one up) that asks people to put in a short ID screen printed on their post card is the best way to get to people on your list without email address and still have their Contact List information connect to the survey (although really ask if you need that to happen or not, because if not you can save yourself and them a headache of having to use the authenticator). If you don't need contact list information to pull into the survey for any reason then you can spend your postcard with a shortended link that redirects to the full anonymous link. You will collect their answers but won't know who they are, but really ask yourself WHY do you need to know who they are when deciding how to approach your survey.

How should I do for those people without emails?

How should I do for those people without emails? | Experience Community

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