Access to a preview link | Experience Community
Skip to main content
Solved

Access to a preview link

  • June 24, 2026
  • 5 replies
  • 31 views

Forum|alt.badge.img+2

hi all! I have a draft survey that has not been published yet. My manager cannot access the “preview” link that I have shared with him. I am not sure why, I tested with a coworker that has no use of Qualtrics and they were able to access the preview. Not sure what to advise the manager to do. 

Best answer by bench

if that fixes the issue you were having, make sure to vote it as the best answer 😄

5 replies

Forum|alt.badge.img+28

Did you change the visibility of the preview?

You can try to get your manager to access the link on an incognitive mode / Inprivate window of a browser.


pamelalbeck
Level 5 ●●●●●
Forum|alt.badge.img+41
  • Level 5 ●●●●●
  • June 25, 2026

I agree with ​@Chee Heng_SZ , you can also have them clear out their cookies and cache.  I had a problem with a preview survey not working because of that.


bench
Level 4 ●●●●
Forum|alt.badge.img+11
  • Level 4 ●●●●
  • June 26, 2026

From Share Preview, you need to make sure the link visibility permissions is “Public”, and then click “Save”.

I’ve forgotten to click “Save” a few times and tried sharing it, only for the recipient to report they cannot access it.

 

 


Forum|alt.badge.img+2
  • Author
  • Level 2 ●●
  • June 27, 2026

oh ok, thanks so much!


bench
Level 4 ●●●●
Forum|alt.badge.img+11
  • Level 4 ●●●●
  • Answer
  • June 27, 2026

if that fixes the issue you were having, make sure to vote it as the best answer 😄