Different response deletion policies per survey type (EX)

Question

We have the requirement to automatically delete responses from the system after a specific number of days. However, the time periods should be different for engagement surveys and 360 feedback. Engagement survey responses should be deleted after 120 days whereas 360 feedback responses should be after 365 days.Unfortunatelly, the default deletion policy does only allow 1 setting per brand. https://www.qualtrics.com/support/survey-platform/sp-administration/data-privacy-tab/data-retention/#SettingUpStill any ideas how we could automate this process?

chackbusch · Accepted Answer

Let me give an update to this topic:Currently, there is no setting to define different deletion policies per survey type. You can only define excemptions for specific surveys, however, this would mean that they are not considered at all.There are already a number of feature requests for the deletion/anonymization policies. I just hope that Qualtrics will further improve it and provide more possibilities in the future as this is a highly important feature for many companies with strict legal requirements.We aim to just discuss one general timeline for all of our surveys. This might need some risk decision on executive management level as from corporate privacy perspective some responses do not need to stay as long in the system as others do.BestChristian

ManfredBM · Answer

Hi @chackbuschcan’t you use the “exception” section on the right side of the screen?Best regards,Manfred

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