Need to update my hierarchy - how? | Experience Community
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JoseS
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1 year ago
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Need to update my hierarchy - how?

  • Nov 11, 2017 12:10 AM UTC
  • 1 reply
  • 129 views
Poppy
Qualtrics Employee
I want to update my Parent-Child Hierarchy by uploading a file with the up-to-date metadata pairings, but when I perform the upload, the hierarchy metadata isn't changing. How do I get this to work?

Best answer by JulieT

Make changes to your participant file and update your participant list with that file. In the Participants tab, select Add Participants and then Import Participants and browse for the file. Before clicking Import, select More Options in the bottom-left corner. Switch Update Responses with new Metadata to Yes and now select Import. This should update the responses in your dashboard and your hierarchy as well.
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    JulieT
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    • JulieT
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    • Answer
    • Nov 16, 2017 2:32 PM UTC
    Make changes to your participant file and update your participant list with that file. In the Participants tab, select Add Participants and then Import Participants and browse for the file. Before clicking Import, select More Options in the bottom-left corner. Switch Update Responses with new Metadata to Yes and now select Import. This should update the responses in your dashboard and your hierarchy as well.
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