Hi all, How do you handle responses of employees in Employee Engagement surveys after they left the company? One cannot disable or delete their accounts, as it will lead to deletion of their EX responses. We would like to still keep the data for future references, but do not want to keep "dead souls" in the system, as each of these accounts counts towards the license. I have submitted a product idea, but am very interested in how other companies deal with this problem.

@MsIreen I can't speak to your own license so your account team would probably have the best insight about how that works for you. But I would say as a researcher that you would probably want to keep archived copies of the response database that would include former employees so that you would continue to be able to access and analyze those responses historically. I think it's pretty standard in Qualtrics to be able to upload those responses into StatsIQ and analyze them without them counting against your limit on responses, whatever that is for your account.

Removing users and keeping their EX responses

Removing users and keeping their EX responses | Experience Community

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