Inside the Industry: Higher Education, Tue, 5 May. 2026 at 12:00, America/Denver | Experience Community
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Thought Leadership Webinar
Tue, May 5, 6:00 PM - 7:00 PM

Inside the Industry: Higher Education

About this event

Join Katie Johnson (Qualtrics Solution Strategist) and Patrick Mahaney (Qualtrics Solution Engineer) on May 5th at 2 PM ET for an inside look at how modern institutions are evolving their student experience strategies. Katie will share the latest industry trends and best practices for building a "Listen, Understand, and Act" framework that actually moves the needle on student success. To bring these strategies to life, Patrick will lead a technical demonstration of the latest Qualtrics tools purpose-built to map and improve the student journey.

 

During this session, we’ll cover:

  • Strategic Trends: The latest best practices in student experience management and how to apply them to your campus.
  • The Qualtrics Framework: How to move beyond data collection to a "Listen, Understand, and Act" cycle that drives results.
  • Technical Innovation: A first look at new, purpose-built Qualtrics solutions through a live technical demo.

 

What to expect:

  • 15 minutes: Trends + Best Practices
  • 30 minutes: New solution overview + technical demonstration
  • 15 minutes: Live Q&A 

 

This is a fantastic opportunity to gain insight into how leading institutions use data-driven design to better engage their students and drive meaningful institutional change.

 

About the speakers:

Dr. Katie Johnson is a researcher and higher education strategist, helping colleges and universities transform stakeholder feedback into measurable action. She draws on her background in research and consulting to help leaders tackle complex issues, from student retention to workforce alignment.

 

Patrick Mahaney is a solution engineer with Qualtrics, supporting all of Education. Patrick has 15 years in K-12 education as a former teacher, instructional coach, and school administrator.

 

 

Get involved beyond the event:

  • We have community groups for Higher Education, Government, K-12, and FSI. Learn from your peers and ask questions about industry-specific needs that arise within your space or use case by joining these groups!

 

Have questions or want to share feedback? Reach out to us at customer-success-events@qualtrics.com.

 

 

Event details
Virtual event
Tue, May 5, 6:00 PM - 7:00 PM