Inside the Industry: Higher Education
Join Katie Johnson (Qualtrics Solution Strategist) and Patrick Mahaney (Qualtrics Solution Engineer) on May 5th at 2 PM ET for an inside look at how modern institutions are evolving their student experience strategies. Katie will share the latest industry trends and best practices for building a "Listen, Understand, and Act" framework that actually moves the needle on student success. To bring these strategies to life, Patrick will lead a technical demonstration of the latest Qualtrics tools purpose-built to map and improve the student journey.
During this session, we’ll cover:
- Strategic Trends: The latest best practices in student experience management and how to apply them to your campus.
- The Qualtrics Framework: How to move beyond data collection to a "Listen, Understand, and Act" cycle that drives results.
- Technical Innovation: A first look at new, purpose-built Qualtrics solutions through a live technical demo.
What to expect:
- 15 minutes: Trends + Best Practices
- 30 minutes: New solution overview + technical demonstration
- 15 minutes: Live Q&A
This is a fantastic opportunity to gain insight into how leading institutions use data-driven design to better engage their students and drive meaningful institutional change.
About the speakers:

Dr. Katie Johnson is a researcher and higher education strategist, helping colleges and universities transform stakeholder feedback into measurable action. She draws on her background in research and consulting to help leaders tackle complex issues, from student retention to workforce alignment.

Patrick Mahaney is a solution engineer with Qualtrics, supporting all of Education. Patrick has 15 years in K-12 education as a former teacher, instructional coach, and school administrator.
Get involved beyond the event:
- We have community groups for Higher Education, Government, K-12, and FSI. Learn from your peers and ask questions about industry-specific needs that arise within your space or use case by joining these groups!
Have questions or want to share feedback? Reach out to us at customer-success-events@qualtrics.com.
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Welcome! To join the Qualtrics Experience Community, log in with your existing Qualtrics credentials below.
Confirm your username, share a bit about yourself, Once your account has been approved by our admins then you're ready to explore and connect .
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Already a member? Hi and welcome back! We're glad you're here 🙂
You will see the Qualtrics login page briefly before being taken to the Experience Community
Login with Qualtrics
Welcome! To join the Qualtrics Experience Community, log in with your existing Qualtrics credentials below.
Confirm your username, share a bit about yourself, Once your account has been approved by our admins then you're ready to explore and connect .
Free trial account? No problem. Log in with your trial credentials to join. No free trial account? No problem! Register here
Already a member? Hi and welcome back! We're glad you're here 🙂
You will see the Qualtrics login page briefly before being taken to the Experience Community
Login to the Community
Welcome! To join the Qualtrics Experience Community, log in with your existing Qualtrics credentials below.
Confirm your username, share a bit about yourself, Once your account has been approved by our admins then you're ready to explore and connect .
Free trial account? No problem. Log in with your trial credentials to join.
No free trial account? No problem! Register here
Already a member? Hi and welcome back! We're glad you're here 🙂
You will see the Qualtrics login page briefly before being taken to the Experience Community
Login with Qualtrics
Welcome! To join the Qualtrics Experience Community, log in with your existing Qualtrics credentials below.
Confirm your username, share a bit about yourself, Once your account has been approved by our admins then you're ready to explore and connect .
Free trial account? No problem. Log in with your trial credentials to join. No free trial account? No problem! Register here
Already a member? Hi and welcome back! We're glad you're here 🙂
You will see the Qualtrics login page briefly before being taken to the Experience Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
