Firstly, apologies for not posting on the Stats iQ board. It's currently being inundated with spam (7 pages of it) and this is a relatively urgent query, so I don't want it to get buried.
My company has a site licence for Qualtrics. One of our users has reported that the Crosstabs option has disappeared from the Data & Analysis tab. Has this been moved elsewhere/is it now part of the Stats iQ addon?
Best answer by DanRyan
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+30
I don't know if there are differences from one license to the next, but I still see the Crosstabs option in my organization's license. Do you have a brand admin? Perhaps that permission was disabled for some reason for that user's account by the brand admin?
https://community.qualtrics.com/XMcommunity/discussion/comment/42254#Comment_42254Dug further into the user's issue and had a look at my own surveys. Crosstabs are showing up for some but not others, regardless of ownership (e.g. I can see crosstabs on some surveys I'm NOT the owner of, but not on some that I AM the owner of). This leads me to think it's not an issue of individual permission issue? I'll ask our brand manager to take a look regardless.
I have the same problem. I do not see Cross Tabs as an option under Data & Analysis.
This is a basic requirement.
Could Qualtrics comment please
+27
Hi there, we ran into this as well with our license. Towards the beginning of 2021, Qualtrics repackaged Crosstabs so that it is included only with the purchase of StatsIQ.
https://community.qualtrics.com/XMcommunity/discussion/comment/45660#Comment_45660This seemed to be our issue too - even though it was showing for some users it was a licensing issue that wasn't communicated to us. Has since been resolved after discussions with Qualtrics.
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