
Features Released On Or Before April 8, 2026
Admin
- Premium Interactions in Interaction Usage Report: “Sessions” and “Agent Engagements” will now be tracked in the Interaction Usage report within the Admin tab. These interaction types are add-ons, and will not automatically show up in the table. These interactions do not count toward storage.
Dashboards
- Number Chart Widget Migration: You can now automatically migrate legacy number chart widgets to the newest version of the widget within your dashboard.
- Removing Widgets: You can now remove widgets from your dashboard in bulk.
- Viewing Translated Dashboards: You can now quickly switch between translations from the dashboard itself. This change applies to all CX and EX Dashboards.
EX
- EX Engagement Benchmark: The EX Engagement Experience benchmark has been updated with refreshed data from 2023-2025.
Omnichannel Listening
- Extracting Conversational Data from Files: You can now extract chat, email, and call transcripts from Amazon S3 and load them into Qualtrics, where they can be used in conversational analytics. SFTP also now supports call transcripts.
Panels
- Audiences Tab: The new Audiences tab allows you to create custom panel templates that you can reuse across projects and distributions.
Research Hub
- Research Recommendations and AI Summary: You will now see either research recommendations or an AI summary when searching in Research Hub. Recommendations will suggest opportunities for collecting more data, while the summary will provide an overview of your search results.
Surveys
- Editing Translation Memory: In surveys, you can now make edits after you fetch the translation memory, pushing changes to the survey or the entire translation memory.
Workflows
- Task Delays: You can now delay when tasks within a workflow execute. This is separate from delaying an entire workflow’s start.
- Survey Response Event: The survey response event contains 2 new options that can be used for surveys conducted in multiple languages. These options are available after enabling “Resolve translations into another language” and they allow you to translate respondent-provided text into another language so you can leverage the translated text in other tasks in your workflow.

Features Starting On & After April 15, 2026
Dashboards
- Manage Exports: You can now view scheduled email activity for your dashboard from the past 7 days. This new table within the exports section displays scheduled and sent emails, allowing you to track delivery and view metrics.

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If you have any questions about the product updates featured in this list, our support team is happy to help you with your request.
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If you’d like to contribute a product idea, please visit the Product Ideas category.
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You can provide feedback on the Weekly Product Release Notes here.
