
Features Released On Or Before April 9, 2025
Distributions
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Complaint Metrics in Distributions: Spam rate statistics for each email distribution are now displayed in the Distributions tab. Spam rate is the ratio of complaints received to the number of emails sent for a given distribution, and is calculated for each email provider. The Avoid Being Marked as Spam support page has also been updated with information and best practices for avoiding complaints.
EX
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Delegate Updates: You can now import up to 100,000 delegates into an org hierarchy. The UI for importing, exporting, and managing org hierarchy units has also been updated.
Pulse
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Custom Sampling: Now when you set up a Pulse program, you can decide to manually assign participants to each survey.
Strategic Research
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Moderated User Testing Updates: You can now generate a live stream link for Moderated User Testing interviews. Outlook calendar sync is also now available when configuring your project.
Survey Platform
- Compatibility Filter in Themes: You can now configure whether a theme is available in the new survey taking experience, legacy experience, or both.
- Unmoderated User Testing Updates: When reviewing a live website, users will now engage with a task pane that automatically opens on top of the live website. When setting up unmoderated user testing questions, you can now reorder tasks and edit them with the rich content editor.

Features Starting On & After April 16, 2025
CX Dashboards
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Dashboard Export Permission: For CX dashboards, a new dashboard setting has been added to enable or disable visualized aggregated data exports to CSV, TSV, and XLSX format.

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If you have any questions about the product updates featured in this list, our support team is happy to help you with your request.
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If you have questions about what’s on the product roadmap, please see our Product Roadmap page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.
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You can provide feedback on the Weekly Product Release Notes here.