Entries that are bolded indicate recent product updates. To submit your own support page update requests or feedback, please use the Feedback intercept you can find on the support site.
CoreXM
- Response Import & Export Automations: New feature! Response import automations can be used to automatically import data into a Qualtrics survey from your SFTP server.
- Troubleshooting Email Distributions: New section on email errors page. Common concerns and possible resolutions.
- “Emails must be approved before they can be sent”: Defined an additional error message.
- Creating & Managing Multiple Directories: You can now have up to 20 directories.
- Enhanced Anonymity: Ensures that data from groups that don’t meet the Anonymity Threshold is combined with the next smallest group to hide their answers when breaking out data or using filters.
- Translating Guided Action Planning: You can now translate guided action planning field.
- Report Templates Overview: Printed reports in EX projects. Now accessible in all EX licenses.
- Report Template Toolbar: See above.
- Inserting Content into Report Templates: See above.
- Sharing Dashboard Manager Report: See above.
- Overview of Report Template Visualizations: See above.
- List of Report Template Visualizations: See above.
- The New Salesforce App Experience: New, optional upgrade to the Salesforce App. Includes improved installation, support for email + SMS distributions, and viewing CX dashboards & responses in Salesforce.