Weekly Product Release Notes - March 4, 2026

Features Released On Or Before March 4, 2026

Employee Experience

• Comment Summary Widget (EX): A new option called “Hide sentiment” has been added to the display options for comment summary widgets. When enabled, the topic sentiments and comparisons will be hidden in the widget.

Engagement

• Overview Tab for Engagement Projects: A new “Overview” tab has been added to Engagement projects, which walks you through the major steps of running an end-to-end Engagement program. This tab is available for all new and existing Engagement projects.

Insights

• Editing Filters within Existing Insights: You can now edit the filters of existing insights. This allows you to make quick edits without having to create a new insight.

Surveys

• Qualitative Panels: You can now use Qualtrics’ online panels tool to recruit high engagement participants for in-depth feedback.

XM Solutions

• Annual K-12 Family Engagement: This new solution helps K-12 education leaders to understand the overall perceptions of families regarding their children’s schools and the district as a whole. This solution includes a pre-built annual survey and dashboard.
• Annual 6-12 Student Experience Solution: This new solution helps education leaders understand the school experiences of students in grades 6-12. This solution includes pre-built surveys and a dashboard.

Features Starting On & After March 11, 2026

Customer Experience

• Course Evaluations: Course evaluations allow organizations to evaluate the quality of teaching sessions to determine strengths, weaknesses, and opportunities to improve student experience over time. You can upload students and instructors to your directories, create evaluations for individual courses, and distribute these evaluations to students. Course evaluations can also be connected to learning management systems to embed evaluations directly within your site.

Dashboards

• Widget Label Translation: You can now correct translations on a single widget much faster and much more easily than before. This change is supported in EX, CX, and all other Dashboard types.

Employee Experience

• Automatic Role Assignment: Automatic role assignment is now available for Engagement and Pulse projects. There are 2 additional options that allow you to add users to a role if they are a manager or delegate in your org hierarchy. 
• Unit Tools (EX): The “Add Existing Person” option in Unit Tools now allows you to add delegates to your org hierarchy manually.

Workflows

• Salesforce Extractor Task - Reports: You can now use the Salesforce Extractor task to import report data from Salesforce. This task replaces the “Import Salesforce Report Data task” and offers the same functionality with a streamlined setup. Existing workflows that use the old task will be automatically migrated to the new task.

Features Released On March 4, 2026

Patient Experience

• Experience Transparency: Experience Transparency projects are used to moderate and manage customer reviews for your business. A project administrator can evaluate newly collected reviews, approve or reject them, edit them if needed, and publish positive reviews directly to your website. You can also set up an appeal process, allowing named subjects to appeal reviews before they’re published.

Features Starting On March 11, 2026

Online Reputation Management

• Competitive Reviews: You can now load competitor reviews into Online Reputation Management, allowing you to compare your locations’ performance to their local competitors.

• If you have any questions about the product updates featured in this list, our support team is happy to help you with your request. 

• If you’d like to contribute a product idea, please visit the Product Ideas category.

• You can provide feedback on the Weekly Product Release Notes here.