Weekly Product Release Notes - October 14, 2026

Features Released On Or Before October 14, 2026

Apps

• App Translations: You can now translate purpose-built apps like Customer Care, Dashboard Viewer, Location Experience Hub, Manager Assist, and Patient Experience.

Audiences Tab

• Sharing User Made Panel Templates: You can now share panel templates you’ve created with other users in your license.

CX Dashboards

• Multi-select When Exporting Dashboard Translation Files: You can now select multiple options when deciding what dashboard content to include in a translation file export.

Engagement

• Roles in Copied Engagement Projects: When you copy an Engagement project, you can also later copy its roles. Follow the guided flow to copy roles’ automatic enrollment filters, org hierarchy restrictions, permissions, and more.

Look and Feel

• Dark Mode: You can now customize the dark mode appearance for your survey. Dark and light modes adjust based on automatic browser settings.

Online Panels

• Response Quality for Quantitative Panels: You can now score response quality within the Reconciliation tab of online panels. The AI-powered annotation process will assign a quality score to help identify low quality or fraudulent responses. This value can be used to assess relative risk of individual responses to help determine if you want to reconcile those responses.

Surveys

• Issues and Tips Menu: ExpertReview in surveys has been replaced by the Issues and tips menu. This menu contains the same functionality as ExpertReview, except there is no longer a score generated for your survey.
• Survey Description Requirement: If your organization uses the Survey Description feature, this field is now required before publishing a survey. Surveys cannot be published if the field doesn’t meet the RegEx requirements set by your organization.

Workflows

• Merge Task Updates: You can now run Merge tasks up to 3 times a day, merge data from up to 7 sources, and use other workflow sources within the task in addition to surveys and imported data projects.

Features Starting On & After October 21, 2026

All Dashboards

• Default Dashboard Export Settings: As a dashboard editor, you can set default export settings for dashboards. This feature is available in CX, EX, and Results Dashboards.

Employee Experience

• Engagement Headlines: This widget now has a new algorithm that identifies strengths and opportunities more reliably, especially for smaller teams.

Guided Solutions

• Kantar Experience Impact (KEI): This new guided solution uses Kantar’s Meaningfully Different Experiences (MDX) methodology to link customer experience data with overarching business outcomes and market share. This solution contains a guided setup, prebuilt survey, and dashboard with customized insights & recommendations.

Website / App Insights

• Notifications Based on Frustration Signals: The new Monitor DXA Frustration Signals task allows you to receive notifications based on a selected threshold for the frustration signals within your Digital Experience Analytics project. ​​​​​​​

• If you have any questions about the product updates featured in this list, our support team is happy to help you with your request. 

• If you’d like to contribute a product idea, please visit the Product Ideas category.

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