Weekly Product Release Notes -October 7, 2026

Features Released On Or Before October 7, 2026

CX Dashboards

• Insights Widget: This analysis widget summarizes open text dashboard data to identify common themes and key insights. It uses the same prompts as Insights Explorer, but allows you to display this information directly within a dashboard, alongside other data visualizations.

Dashboards

• Action Plan Details Widget: This new widget shows each action plan’s owners, due dates, progress, and more all in one place. This widget is available in all action plan-compatible dashboards, including Engagement, Lifecycle, Pulse, and CX Dashboards.
• Dashboard Settings Updates: The “Theme” tab within dashboards (CX, EX, BX, and Results Dashboards) has been renamed to “General & Theme”. In EX Dashboards, the “General” tab has been renamed to “EX Dashboard Settings”.
• Public CX Dashboards: You can now enable public dashboards directly within your CX dashboard. Reach out to your Account Team for access to this feature.

Distributions

• Updated Personal Links: The user interface for generating personal links has been updated.

EX Dashboards

• Demographic Breakout Widget Updates: The Demographic Breakout widget has been updated. The user interface has been refreshed, and functionality is the same.

SSO

• Adding an SSO Connection: You can now set the delimiter used to separate multiple values for incoming data. As an Admin, select from 7 common delimiters when you set up the SSO connection.

Website / App Insights

• Embedded Creatives in Appearance Studio: You can now edit and publish embedded appearances within Appearance Studio. These appearances sit within your website layout instead of on top of it.

Workflows

• Manage Users in CX Directory Task: In addition to adding and updating users in CX user admin, you can now delete users with workflows. This ETL task was formerly named “Load  Users into CX Directory.” Existing workflows with the load function are unaffected by this update.
• Manage Users in EX Directory Task: In addition to adding and updating participants in the employee directory, you can now delete participants with workflows. This ETL task was formerly named “Load  Users into EX Directory.” Existing workflows with the load function are unaffected by this update.

Features Starting On & After October 14, 2026

Apps

• App Translations: You can now translate purpose-built apps like Customer Care, Dashboard Viewer, Location Experience Hub, Manager Assist, and Patient Experience.

Engagement

• Roles in Copied Engagement Projects: When you copy an Engagement project, you can also later copy its roles. Follow the guided flow to copy roles’ automatic enrollment filters, org hierarchy restrictions, permissions, and more.

Look and Feel

• Dark Mode: You can now customize the dark mode appearance for your survey. Dark and light modes adjust based on automatic browser settings.

Online Panels

• Response Quality for Quantitative Panels: You can now score response quality within the Reconciliation tab of online panels. The AI-powered annotation process will assign a quality score to help identify low quality or fraudulent responses. This value can be used to assess relative risk of individual responses to help determine if you want to reconcile those responses.

​​​​​​​Surveys

• Issues and Tips Menu: ExpertReview in surveys has been replaced by the Issues and tips menu. This menu contains the same functionality as ExpertReview, except there is no longer a score generated for your survey.
• Survey Description Requirement: If your organization uses the Survey Description feature, this field is now required before publishing a survey. Surveys cannot be published if the field doesn’t meet the RegEx requirements set by your organization.

Workflows​​​​​​​

• Merge Task Updates: You can now run Merge tasks up to 3 times a day, merge data from up to 7 sources, and use other workflow sources within the task in addition to surveys and imported data projects.

• If you have any questions about the product updates featured in this list, our support team is happy to help you with your request. 

• If you’d like to contribute a product idea, please visit the Product Ideas category.

• You can provide feedback on the Weekly Product Release Notes here.