Features Released On Or Before September 16, 2026
CX Dashboards
- Full Record View: The full record view now has significant user interface improvements, such as an improved editor and the removal of the “Emails” tab; instead, emailed ticket replies are integrated with the ticket view.
EX Dashboards
- Heatmap Widget Updated Export: Data within heat map widget exports is now displayed the same way the widget appears in the dashboard for all export formats. This includes the color gradient that is present in the dashboard widget.
Release Notes
- Release Notes In-Product Guide: Recent Qualtrics releases will now be announced within your Qualtrics account. Visiting the linked resources in the guide will allow you to view past updates and subscribe to receive updates in your inbox.
Survey Platform
- Access Codes Update: The user interface of the Access Codes tab within Distributions has been updated. You can access the legacy experience until November 30, 2026.
Website / App Insights
- Adobe Data Layer Within Website / App Insights: You can now use Adobe Data Layer variables in intercept targeting logic or as embedded data within Website / App Insights.
Features Starting On & After September 23, 2026
Customer Experience
- Business Outcome Simulator: See how your drivers impact core metrics, then simulate possible outcomes of targeted effort on these drivers.
- CX Program Headlines: This new feature highlights recent, significant changes in your CX program’s activity to help you spot hidden issues before they become problems.
Unmoderated User Testing
- UX Testing App: This new mobile app allows you to conduct unmoderated user testing with participants on their mobile devices. It includes the ability to test external apps, websites, and prototypes via mobile.
*Disclaimer: The content provided on this webpage is for informational purposes only and is subject to change at any time. Qualtrics may, in its sole discretion and without liability, change the timing of any product feature rollout, change the functionality for any in preview or in development product feature, or choose not to release a product feature or functionality for any reason or for no reason.
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If you have any questions about the product updates featured in this list, our support team is happy to help you with your request.
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If you’d like to contribute a product idea, please visit the Product Ideas category.
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You can provide feedback on the Weekly Product Release Notes here.
