Bulk Update of Open Tickets to Expired Status Using API | Experience Community
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Bulk Update of Open Tickets to Expired Status Using API

  • June 25, 2026
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Hi Team,

We have a requirement to update approximately 90,000 existing open tickets to Expired status in Qualtrics.

The tickets need to be identified based on ticket name and only those tickets that have remained in Open status for more than 7 days from their creation date should be updated.

Could you please advise on the most efficient approach to perform this activity in bulk using Qualtrics APIs in detail?