Error 404 Survey Not Found on Export-Responses Call | XM Community
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Question

Error 404 Survey Not Found on Export-Responses Call

  • August 3, 2022
  • 1 reply
  • 174 views

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Hi, I'm trying to use API to export responses. I came to recreate this solved issue.
https://community.qualtrics.com/XMcommunity/discussion/11805/404-survey-not-found-on-export-responses-callI tried to contact with the owner of the survey. She gave me the API Token but it still didn't work.
Then, she explains the situation is that the creator is not her but someone no longer work with us. But somehow the survey's owner role was assigned to her without her knowing.
So is it possible for me to use the survey's owner API Token instead of the one who created the survey?

1 reply

ana_velez
QPN Level 5 ●●●●●
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  • QPN Level 5 ●●●●●
  • October 19, 2022

Hi! It should be possible, but i thnink both the token and the user ID must match. Have you checked that?