{"errorCode":"SRA_3","errorMessage":"Survey not found"} | Experience Community
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{"errorCode":"SRA_3","errorMessage":"Survey not found"}

  • May 5, 2021
  • 2 replies
  • 291 views
S

Hello.
I am trying to access a survey through API. For testing I use endpoint /API/v3/surveys/{surveyId}/response-schema
I have tried using my personal API token and Oauth access token. I can see survey I have created myself, but for any other I get "Not Found" :
"httpStatus":"404 - Not Found","error":{"errorCode":"SRA_3","errorMessage":"Survey not found"}
Any idea why is this happening and how to fix it?
Thank you!

Best answer by AmaraW

Hi shlasasha! Hmmm, this sounds like it may not be intended functionality. If you have not yet already, we’d recommend reaching out to our Support team, as they are best equipped to handle an issue like this!

2 replies

AmaraW
Former XM Community Team Member
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  • AmaraW
  • Former XM Community Team Member
  • Answer
  • September 10, 2021

Hi shlasasha! Hmmm, this sounds like it may not be intended functionality. If you have not yet already, we’d recommend reaching out to our Support team, as they are best equipped to handle an issue like this!

C
Level 1 ●
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  • corinally
  • Level 1 ●
  • July 2, 2024

Did you figure this out? We are getting something similar with Oauth. It’s failing to find the survey, response, and IDP. We’ve gotten some Internal Server Errors from Qualtrics as well.

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