Hi Team,I am after some help with displaying response rates in the EX dashboard from a previous year. Our team want to be able to see the different in response rate from 2020 in our 2021 dashboard. The response widgets (participation summary, response rates) do not allow you to add a filter or specify a data source so I'm not able to use this to show our 2020 data. I can also not add it as a benchmark or a comparison as far as I can see. Is there a way to display the 2020 response rate in this dashboard?The only thing i've been able to do so far is a simple table using a count with a filter for 2020 and 2021, so we can compare # of responses but this doesn't allow for a response rate % comparison. ThanksEmily
I have a numeric list question with 10 options and the sum of the total should equal 100%. I want to find the maximum value entered in this list. Is there a math function to identify that? If not, is there an alternative method to do so?
Hello!For a project I'm looking to embed a simple game in which I can keep track of participant's scores. Any game along the lines of snake, tetris, or a simple puzzle would do. Inherently I just want to have the participant play the game for let's say a minute and get their score after each round.Thanks in advance!
I've posted this question elsewhere and am also posting it here. For marketing researchers here, do you know of any credible benchmarks for government organizations for Net Promoter Score (NPS)? While best practice is to benchmark against one's own organization and drive continuous improvement, the first question I always get from managers, especially senior managers, when I present on NPS is, "how do we compare with other organizations like us." Any ideas? Thanks in advance!
Hi All, I was just wondering if anyone had come across a solution for deleting questions from the question list in Stats iQ. I have a number of questions I no longer need included in the tool and there doesn't appear to be an option to remove them. There is also an issue regarding the fields which have automatically been created in the data for these questions, does anyone know of a way to remove the included TextiQ fields? Thanks in advance. JPS
Hi,When I download translations from Qualtrics, they always have html tags around them, like this:Dear ${e://Field/Customer_First_Name} ${e://Field/Customer_Last_Name},Thank you for recently contacting the DemoCompany contact center! How did we do? We appreciate your feedback and use it to assess customers’ recent experiences and determine how we can improve our service to you in the future. or even like this, with even stranger ➘ signs...Welcome to the demo survey. You have been invited to take this survey to tell us how satisfied you are with our services.➘➘ ➘➘Please share with us your opinion and ideas in this 3-minute questionnaire.➘Is there any way to export the translation file without all that html around it? It makes it hard to read and to translate.
Hi Experts, I'm facing an issue in Stats iQ where I'm unable to view any data for analyzing. I've imported 3k historical data responses and I've not created any filters yet, I tried using Describe, Relate etc to analyze the data and I'm unable to view any info, below are the screenshots for reference. Appreciate if anyone can help me here. ! ! ! Regards Pradyp
Hello experts,One of our customer today gets 360 surveys run in one of .net based platform which they will be sunsetting soon, they are considering Qualtrics 360 surveys to meet their requirements however they have a very comprehensive detailed report summary that they release to their leadership employees as a part of their 360 evaluations. Can you please advise if the comparative and trend tables as in the attached image can be built as part of 360 Reports and how we can achieve the same? It would be great if you could give some help or ideas how we can achieve this in the 360 reports technically? We need to do a POC and recommend to the customer that these kind of detailed and comparative data analysis in possible in Qualtrics 360 reports.Please help.Regards,Manjista
Hi,I'm surveying people's preferences for some locations. All participants come from the same county. For each participant, I will show their nearest 5 locations (this will be different to different people). I hope to include an individualized map for each participant, to trigger their memory of where these 5 locations are. I have the GEO codes for those locations. I'm imagining to include a map of the county to everyone, and then highlight the different 5 locations to different people. Is this possible in Qualtrics? Thanks a lot!!
Problem: We send a transactional to clients that recently had an insurance claim close. Some claims get reopened, then closed again several months later. In this scenario, the client will get a survey twice for the same claim. We currently have a contact frequency rule that limits clients from receiving the same claim survey more than once in a year. However, if a client has multiple claims throughout the year, we only send a survey on the first one and miss out on feedback from the others. Is there a way to set a contact frequncy rule so a client would only receive ONE survey for a specific claim number?Thanks,Leslie
Kia Ora qualtrics community.I would like to add a final question to my survey, asking participants if they would like to participate in an interview. How can I add a pop-up email window, which links to my email?Or would it be more appropriate or easier if participants enter their email in the last question?Pro and cons please Thanks a lot.Ngaa mihi nui
Hello Experts,Our public-sector client is looking for support to evaluate the feedback culture in their organisation AND wants to process high volumes of 360 assessments in both English and French for their 15K+ workforce, can Qualtrics 360 surveys cater to this kind of a large scale 360 evaluations? Are there any limitations or best practices that we should be aware of in terms of such large rollouts of 360 surveys? What could be potential timeline for such a large scale implementation?Looking forward to your support.Regards,Manjista
REPOSTHi, I'm reposting a question I had from July 7th which hasn't been answered in the hope that someone sees it this time around, I hope that's ok:----------------Hi,I'm doing a study that involves a great many loops over a great many blocks. Long story short, when I download data, there's a great many columns. I'm using the timer question, but I only really need the last click or the page submit metric. Unfortunately with the structure of the study, having the extra 3 metrics actually means 60,000 additional columns which I really don't care about. Is there a way to pick and choose which timer metrics to include?Thanks in advance,Casper----------------
Hi, I'm hoping this question is somewhere on the platform, but can't seem to find it. Here's my case: I want respondents to answer only 2 of 6 potential 'blocks' to keep the survey from getting unwieldy. Assume that there is earlier logic that not all respondents can answer all 6 blocks, so some of these blocks will more naturally collect more 'n.' I want respondents to be routed to the 2 blocks with the lowest 'n' from recorded survey responses. My struggle is quotas seem to compare against an absolute 'n,' and not relative n.Thoughts? Thank you!
I have a question on my (completed) survey that asks students to rank nine activities in order of which they liked most to least. Now, looking at the Excel spreadsheet of these 91 rankings, I'm unsure of how to organize it into a coherent table. For example, how do I output a report that tells me which activity what percentage of students liked "Dictation" activity the most, and so on? Is this something Qualtrics can do or is it left up to me and Excel?
I can't figure out why my participant count in one of my widgets is significantly less than all of those who took the survey. I don't believe the widget has a filter on it....Is the the NPS by Purpose of Store Visit...245 Responses while 777 have taken the survey....
I wondered if there was a way to view reports that had been created in Qualtrics which could act as inspiration for our work going forward.With reporting currently, I follow a set style that can become boring. I was wondering if there were resources or ideas on how to differently set up reports, particularly when it comes to including customer comments?
I would like to skip to the end of the block when the third click in a matrix question is made. Therefore, I wrote a simple JS code with a counter variable, and set an pre-defined embedded data element to the value of the counter once it has the value 3. Is it possible to let the skip logic be based on this embedded data element?Is there a smarter way of doing this?
I have been struggling with my single bar chart. I want to display percentages inside of each bar.But no matter which options I apply, percentages only show above each bar chart.Does someone have any advice?
Hi, I want to build a survey that uses actions to display certain question to certain people but am having some trouble. Let me provide the scenario:My survey has 10 questions in it.Person A can only see (and answer) questions 1,2,3 and 4 (block#1). Once question 4 has been answered, I want an action to trigger an email that sends the survey to Person B (their details were pulled from a field in question 1). Person B would see questions 5,6 and 7 only (block #2). Once they answer their questions, it should trigger an email to Person C to answer questions 8 ,9 and 10 (block #3).How would I do this (assuming that its even possible)? TIA!
I am doing a tracking study based on monthly product launches, where the question text is the same throughout and the answer choices are the same except for 2 questions (a multiple choice question and a grid). I am wondering what is the best way to aggregate the data.
Use case: We want to send a relational NPS Survey to our clients. The external data reference -and the consolidation rule- is based on a unique code for each client. We have a lot of cases where the same person (eg: the owner) has multiple business; therefore, each business has a unique identifier (ergo, they are different contacts), but they all have the same email. NPS relational survey will be triggered based on the anniversary date, but each business may have a different date.Issue: Contact frequency rule is set by contact (i.e. unique identifier), but we don't want to send the same survey to the same persona multiple times just because the same email address is associated to several distinct contacts. Is there a way to set up an additional rule such that we don't send the same survey to the same email address, even if the contact is different?
I'm trying to design a rank order question using the drag/drop format, but want my respondents to be able to put "unknown" if they don't know anything about the item (versus ranking it lower in their listing). Maybe this isn't good survey design.... but can it even be done?
Hi, I built a visualization about "Top 5 countries with positive and negative change in road traffic death (rate per 100,000) between 2000 & 2019 based on data from WHO.I created this visualization in short time and without any programming skill using Tool.My question is there a way to create advance visualizations like this?Thanks
Hello Experts,I have created an engagement survey and on executing the Expert Review the system suggested to create an hierarchy question as it has anonymous links as a severe error, I had created the same and now system shows a WCAG message.Kindly let me know how to resolve this issue so that the Expert Review is successful.
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