No data available to analyze | XM Community
Skip to main content
Solved

No data available to analyze


Pradyp
Forum|alt.badge.img+1
Hi Experts, I'm facing an issue in Stats iQ where I'm unable to view any data for analyzing. I've imported 3k historical data responses and I've not created any filters yet, I tried using Describe, Relate etc to analyze the data and I'm unable to view any info, below are the screenshots for reference. Appreciate if anyone can help me here. ! ! ! Regards Pradyp

Best answer by AdamK12

@Pradyp I recently ran into the same issue. Re-importing the responses immediately fixed the problem, but I wonder if there is a bug that is causing responses to not be populated immediately.
View original

7 replies

Pradyp
Forum|alt.badge.img+1
  • Author
  • 19 replies
  • March 1, 2020
Please ignore the above issue, as this has been resolved now. I've re-imported the responses and it worked.

AdamK12
Level 5 ●●●●●
Forum|alt.badge.img+60
  • Level 5 ●●●●●
  • 312 replies
  • Answer
  • March 1, 2020
@Pradyp I recently ran into the same issue. Re-importing the responses immediately fixed the problem, but I wonder if there is a bug that is causing responses to not be populated immediately.

Pradyp
Forum|alt.badge.img+1
  • Author
  • 19 replies
  • March 1, 2020
@AdamK12 not sure but it seems to be alike. Good to know that you figured out the issue.

AdamK12
Level 5 ●●●●●
Forum|alt.badge.img+60
  • Level 5 ●●●●●
  • 312 replies
  • March 1, 2020
@Pradyp absolutely-it's very good when issues seem to resolve themselves (or at least easily)!

ChristianB
Qualtrics Employee
Forum|alt.badge.img
  • Qualtrics Employee
  • 160 replies
  • March 4, 2020
Hi @Pradyp and @AdamK12 ! Any time something seems a little off in the Stats iQ platform, feel free to reach out to the Stats iQ specialty team at Qualtrics Support! They’ll be happy to take a look and offer possible solutions :)

AdamK12
Level 5 ●●●●●
Forum|alt.badge.img+60
  • Level 5 ●●●●●
  • 312 replies
  • March 4, 2020
@ChristianB Thanks-I always do! This situation felt a little bit like that one time I called tech support to fix something and they pressed a button which fixed everything. The system is very robust so it's usually a simple solution...

NataliaAssis

I was facing the same issue, but with data from a project, collected through Qualtrics.
When in Stats iQ I "imported the latest data" under setting and that solved the problem. Phew!! :) I almost got worried for a second here.


Leave a Reply