CC email address on survey email distribution

Question

I need to CC an email address (different for each contact) when sending an email for survey distribution. I read about “Setting up a Send a Survey via Email Task”, but when trying on this solution I can’t get the CC email address field from the contacts list embedded data fields. Any ideas on this?

vgayraud · Accepted Answer

Hi,Might not be possible with your setup (it doesn’t work directly in a “Add contacts and transactions to XMD” taskwithout a loop), but here’s a way to do it.Note that this will create as many distributions as there are contacts in your file instead of one distribution for all contacts. The loop also as a limit of 10k rows.Also be aware that the cc’ed recipient is not a “contact”: it will use the same access link as the recipient and any completed survey will be linked to that same original recipient.Workflow:In my example, the address us in cc is stored in the embeddedData1 field:

TomG · Answer

Qualtrics doesn’t support CC on email distributions. I think the only way to do this is to create personal links, merge them with contact data (e.g., cc email) then distribute them using a mail merge tool.

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