+1I need to CC an email address (different for each contact) when sending an email for survey distribution. I read about “Setting up a Send a Survey via Email Task”, but when trying on this solution I can’t get the CC email address field from the contacts list embedded data fields.
Any ideas on this?
Best answer by vgayraud
Hi,
Might not be possible with your setup (it doesn’t work directly in a “Add contacts and transactions to XMD” task without a loop), but here’s a way to do it.
Note that this will create as many distributions as there are contacts in your file instead of one distribution for all contacts. The loop also as a limit of 10k rows.
Also be aware that the cc’ed recipient is not a “contact”: it will use the same access link as the recipient and any completed survey will be linked to that same original recipient.
Workflow:
In my example, the address us in cc is stored in the embeddedData1 field:
+27Qualtrics doesn’t support CC on email distributions. I think the only way to do this is to create personal links, merge them with contact data (e.g., cc email) then distribute them using a mail merge tool.
+4I asked this question to Davidson (our support consultants) a few weeks ago and the answer was that “there is no current capability”.
+58Hi,
Might not be possible with your setup (it doesn’t work directly in a “Add contacts and transactions to XMD” task without a loop), but here’s a way to do it.
Note that this will create as many distributions as there are contacts in your file instead of one distribution for all contacts. The loop also as a limit of 10k rows.
Also be aware that the cc’ed recipient is not a “contact”: it will use the same access link as the recipient and any completed survey will be linked to that same original recipient.
Workflow:
In my example, the address us in cc is stored in the embeddedData1 field:
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