Sent 180+ personalized links with No Expiration October 16-19.
Now receiving reports that the links have in fact expired. I cannot see any completed, or even incomplete, survey. Thus, I cannot use the work around of sending a “Retake Survey” link.
Please advise.
+30I don’t recall seeing no expiration.
Could it be tied to the survey availability/incomplete response setting?
In the new layout within the survey project, find the link expiration and try to change the expiration date?
Or perhaps, download the history and raise a ticket to Qualtrics support to enquire?
+18
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