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Mobile friendly option for SBS

  • May 20, 2021
  • 2 replies
  • 71 views
A

Dear All,
I have previously turned on mobile friendly for my side-by-side question. However, I can't seem to find this option in the new builder. I have tried to look for it in the survey option too, and also tried clearing the javascript. However, none of the above seems to "bring back" the mobile friendly option.
image.pngI also suspect that it could be due the inclusion of translation, but the mobile friendly option is still available for the matrix question.
image.pngAppreciate if anyone could advise please. Thank you.

Best answer by Mishraji

Hi Ah_C ,
I think the mobile-friendly option was not available for the SBS question type. Below is a screenshot of the old editor:
image.pngThe following support page also states similar information - https://www.qualtrics.com/support/survey-platform/survey-module/mobile-survey-optimization/

    2 replies

    Mishraji
    Level 4 ●●●●
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    • Mishraji
    • Level 4 ●●●●
    • Answer
    • May 22, 2021

    Hi Ah_C ,
    I think the mobile-friendly option was not available for the SBS question type. Below is a screenshot of the old editor:
    image.pngThe following support page also states similar information - https://www.qualtrics.com/support/survey-platform/survey-module/mobile-survey-optimization/

    A
    • Ah_C
    • Author
    • May 24, 2021

    Okay. Thank you, Mishraji.

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