Move from Legacy Results Reports to Results Dashboards

Hi,

To be clear, this affects only the Results tab right? The Reports tab will stay untouched and available?

You are correct - this only affects the Results tab, and does not have any impact on the Reports tab.

registering dislike. The new dashboard results are basically worthless 

I have a question about the impact on Advanced Reports. Currently, I can use a Legacy Results Report as the starting point when creating an Advanced Report. With Legacy Results Reports being retired, will Advanced Reports need to be built from scratch going forward?

Alternatively, are there plans for Results Dashboards to provide similar functionality, allowing users to use them as a starting point for creating Advanced Reports?

Hello ​@Tom_1842, thanks for asking this question. I will send this over to our PM and have that answer for you asap. 😊

I received the message about this change, but I am a little unclear on it. We have hundreds of results pages that have been created by hundreds of different users within our institution.

• Is the conversion process as simple as selecting the “Try Now” button in the message or do I have to instruct users to do something different?
• Do they have to download older results reports if they convert the results to the new version? 
• As a brand admin, is there a way for me to convert these files in bulk or does it have to be done by each individual user? 

Thanks! 

What larskati said.

Qualtrics communications often seem to address Brand Admins and End Users indiscriminately. So it’s not clear whether we as admins are meant to do something ourselves, or ask our users to do it (and how do we identify which users, or do we need to contact all of them en-masse).

Some clarification would be great, thanks!

Hello ​@larskati & ​@Kylie L, thanks for your questions! I have sent them over to my team and will get back to you ASAP. 😊

It would be very helpful if Qualtrics provided more advance notice about deprecations like this. The current notice does not allow enough time to identify affected users and communicate the necessary changes effectively—especially since users have only until September 16 to make changes or save copies.

We received this message, but I do not see the “Try It Now” prompt when viewing the Results page in our instance. This makes it unclear and confusing to determine what next steps should be taken or how to advise our users.

Our iteration also does not see the “Try it Now” prompt when viewing the Results page. I’m confused. 

I was told by a support rep that I must have switched to the new Results Dashboard...but I never made any such change? You can confirm if you’re on the new version by going to Results > Gear icon > Themes and then below you’ll see the option to revert to the legacy version. As a Brand Admin, I checked accounts for users that left our university years ago (so they wouldn’t have had the opportunity to opt in) and they have the same view that I do. Was our instance switched to the new version without our knowledge? Does that mean there are users out there with broken custom pages as a result? 

There was not enough notice given of this transition, nor does your initial communication about it appropriately convey the severity of the impacts. 

I’d also like to add that the word “migrate” is pretty misleading when it comes to transitioning Custom Pages to the new Results Dashboard. The user has to rebuild everything per Qualtrics Support. 

is there any way to get a list of surveys with the results reports?

Hello ​@Tom_1842, apologies for the delay in response. The team got back to me today with the following response:
 

Currently, I can use a Legacy Results Report as the starting point when creating an Advanced Report. With Legacy Results Reports being retired, will Advanced Reports need to be built from scratch going forward?

• Yes

Are there plans for Results Dashboards to provide similar functionality, allowing users to use them as a starting point for creating Advanced Reports?

• Not at this time.

​@JoseS Thank you for checking with the product team and following up. That's a disappointing answer. Some of the surveys I work with are quite lengthy, and being able to use a Results Report as the starting point for an Advanced Report saved a significant amount of time compared to building everything from scratch each time.

If anyone else is affected by this change, please consider supporting product idea EV-3586, which requests restoring this functionality.

De Duped Ideas Title: “Ability to automatically create a full summary report in an Advanced Report format (similar to legacy reports)”

https://community.qualtrics.com/p/evolve

Hello ​@larskati, ​@Kylie L, ​@TusharDalwani  and other members on this thread. Here is an update I received from the results report team.

Is the conversion process as simple as selecting the “Try Now” button in the message or do I have to instruct users to do something different?

• We recommend recreating custom necessary Results Reports manually, as we create a single new Results Dashboard in the transition. The new Results Dashboard is based on the survey, not on existing Results Reports. When you click on ‘Try it out now’ in an existing Results Report, you get the default Results Dashboard.
• If there are multiple report pages per survey, any report page within a survey that needs to be preserved will need to be recreated as a New Report Page in the Results Dashboard - they will not be recreated automatically.

Do they have to download older results reports if they convert the results to the new version?

• For record keeping, consider downloading older Reports as PDFs.
   

As a brand admin, is there a way for me to convert these files in bulk or does it have to be done by each individual user? 

• No bulk/automated conversion available at this time.

Is there any way to get a list of surveys with the results reports?

• Yes, by either reaching out to QSupport with this specific request or contacting your dedicated Qualtrics rep with this ask.

Please note that all of these comments and feedback regarding the quickness of the migration and manual processes required to migrate are actively being shared by me to our Results Reports team. I am actively communicating these pain points to the team and will update this thread with any information I receive as soon as I receive it. 

Feel free to either reach out to support with specific requests or post specific questions on here and I will respond as soon as I hear back.