Can I change the reply-to of trigger@qemailserver.com? | XM Community
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Can I change the reply-to of trigger@qemailserver.com on an email trigger?
I'd love to hear this answer too! I usually just select that text and then delete it and type in the email I'd like to see there. This changes it so that those "reply-to" get sent to the email I'd like. But I'm sure there must be a way to change that default.
@KatC that's what I do as well. And change the Name.
@Goldie, Yes you can. When you set your trigger up, you can add in the Reply-To address you'd prefer. The trigger@qemailserver.com is the unwritten default. The Qualtrics help documentation has this nice screenshot:

!
Are you asking on the reply-to email or on the from email?



Reply-to email:

!



From email:

You must set up either SPF record or SMTP relay.

https://www.qualtrics.com/support/survey-platform/distributions-module/email-distribution/emails/using-a-custom-from-address/

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